Biography:
Ph.D. Universidad Complutense de Madrid, MBA Universidad Carlos III de Madrid, MSc Business and Community Bath University. Associate Professor in the Business School Universidad Pontificia Comillas. She has been visiting lecturer in severla universities such as University of Bath, Queen Mary University of London, Universidad de DEUSTO, Universidad de Valencia, Universidad de Alcalá and Universidad Nacional de Educación a Distancia. She has published more than 100 papers and book chapers in leading journals such as Journal of Consumer Research, Journal of Business Ethics, European Journal of Marketing, Journal of Marketing Management, Renewable and Sustainable Energy Reviews, Journal of Cleaner Production, inter alia. Since 2020, she is associate editor of the International Journal of Consumer Studies.
Areas of interest:
Sustainable Consumption. Sustainable brands. Innovation for sustainability. Collaborative consumption. Social Change.
Experience:
I have taken part in more than 20 national and international research projects, coordinating tasks and teams to produce value-added results for incumbent stakeholders.
Skills:
Obtain insights and model consumer behaviour from stock of science; design and analysis of qualitative and quantitative data; report and paper writing.
Current research interests:
Emotions and innovation adoption; emotions and social change; cultural analysis of markets; design and transition to flexibility markets
P. Antonetti, C. Valor, D. Manika, L. Wei, "Traditional methods, consumers' stereotyping of farmers and the compensatory effects of ethical food cues", European Journal of Marketing, Vol. 59, nº. 7, pp. 1891 - 1912, September 2025. [Online: August 2025] doi: 10.1108/EJM-10-2022-0705
C. Valor, J. Martín-Magdalena, L. Lazcano, C. Bada, "Rhetorical use of displayed emotions in resource mobilization: A proposal of a pedagogy", International Journal of Management Education, Vol. 23, nº. 2, pp. 101165, July 2025. [Online: March 2025] doi: 10.1016/j.ijme.2025.101165
P. Antonetti, C. Valor, B. Božič, "Mitigating Moral Emotions After Crises: A Reconceptualization of Organizational Responses", Journal of Business Ethics, Vol. 203, nº. 4, pp. 787 - 805, February 2026. [Online: July 2025] doi: 10.1007/s10551-025-06042-5
A. Larrañaga, C. Valor, P. Antonetti, "The Risk of Tradition-Washing: Why Communicating Traditionality Increases Green Perceptions", Environmental Communication, Vol. 19, nº. 4, pp. 833 - 853, May 2025. [Online: February 2025] doi: 10.1080/17524032.2025.2458221
X. Saldivar, A. Davis, B. Wagner, C. Valor, "Rethinking the quadruple helix in place-based innovation: power, space and public experience", Journal of Place Management and Development, doi: 10.1108/JPMD-01-2026-0013 In press: July 2026.
V. Cieslak, H.V. González-Gómez, C. Valor, "The missing link in sustainable change: leveraging displayed perspective-taking for technological transformation", Journal of Organizational Change Management, doi: 10.1108/JOCM-02-2025-0097 In press: June 2026.
A. Camacho, C. Valor, "The Degradation of Access-Based Business Models: Customer Misbehavior and Shared Mobility", Business Strategy and the Environment, doi: 10.1002/bse.70580 In press: February 2026.
P. Antonetti, C. Valor, B. Božič, "Mitigating Moral Emotions After Crises: A Reconceptualization of Organizational Responses", Journal of Business Ethics, Vol. 203, nº. 4, pp. 787 - 805, February 2026. [Online: July 2025] doi: 10.1007/s10551-025-06042-5
C. Valor, E. Aracil, C. Bellón, L. Fernández-Méndez, "Corporate activism in conflict escalation: The strategy of discursive mediation", Journal of Business Research, Vol. 204, pp. 115857, February 2026. [Online: November 2025] doi: 10.1016/j.jbusres.2025.115857
V. Cieslak, C. Valor, "Moving beyond conventional resistance and resistors: an integrative review of employee resistance to digital transformation", Cogent Business & Management, Vol. 12, nº. 1, pp. 2442550, December 2025. [Online: December 2024] doi: 10.1080/23311975.2024.2442550
C. Valor, V.K. Moreno, L. Ruiz, "Schemes for Flexibility Provision Among Residential Consumers: Value Propositions for Automated Flexibility", Current Sustainable/Renewable Energy Reports, Vol. 12, nº. 1, pp. 3, December 2025. [Online: February 2025] doi: 10.1007/s40518-025-00251-2
P. Antonetti, C. Valor, D. Manika, L. Wei, "Traditional methods, consumers' stereotyping of farmers and the compensatory effects of ethical food cues", European Journal of Marketing, Vol. 59, nº. 7, pp. 1891 - 1912, September 2025. [Online: August 2025] doi: 10.1108/EJM-10-2022-0705
C. Valor, J. Martín-Magdalena, L. Lazcano, C. Bada, "Rhetorical use of displayed emotions in resource mobilization: A proposal of a pedagogy", International Journal of Management Education, Vol. 23, nº. 2, pp. 101165, July 2025. [Online: March 2025] doi: 10.1016/j.ijme.2025.101165
I. Ilieva, R. Matthews, P. Tobin, C. Valor, V.K. Moreno, L. Ruiz, "Adaptable customer engagement strategy for utilising energy flexibility", International Journal of Sustainable Energy Planning and Management, Vol. 44, pp. 30 - 46, June 2025. doi: 10.54337/ijsepm.8521
A. Camacho, C. Valor, J. Portela, J.L. Arroyo-Barriguete, "Examining Crash Factors in Free-Floating Carsharing", Journal of Road Safety, Vol. 36, nº. 2, pp. 10 - 22, May 2025. doi: 10.33492/JRS-D-25-1-2488310
A. Larrañaga, C. Valor, P. Antonetti, "The Risk of Tradition-Washing: Why Communicating Traditionality Increases Green Perceptions", Environmental Communication, Vol. 19, nº. 4, pp. 833 - 853, May 2025. [Online: February 2025] doi: 10.1080/17524032.2025.2458221
I. Carrero, C. Valor, R. Redondo, I. Vilá Trepat, "A meta-analysis of the effectiveness of implementation intentions for pro-environmental behavior adoption", Sustainable Production and Consumption, Vol. 55, pp. 63 - 75, May 2025. [Online: February 2025] doi: 10.1016/j.spc.2025.02.004
C. Valor, R. Redondo, I. Carrero, "Workplace greenery and employee green behavior: a moderated-mediation model", Management Research Review, Vol. 48, nº. 5, pp. 726 - 745, March 2025. [Online: March 2025] doi: 10.1108/MRR-07-2024-0562
C. Valor, R. Redondo, I. Carrero, "Explaining the influence of biophilic design on employee well-being", Scientific Reports, Vol. 14, pp. 32090, December 2024. [Online: December 2024] doi: 10.1038/s41598-024-83791-9
C. Valor, C. Martínez de Ibarreta Zorita, I. Carrero, A. Merino, "Effects of loving-kindness meditation on prosocial behavior: empirical and meta-analytic evidence", Journal of Social Marketing, Vol. 14, nº. 2, pp. 280 - 300, May 2024. [Online: April 2024] doi: 10.1108/JSOCM-05-2023-0110
P. Antonetti, I. Baghi, C. Valor, "The mitigation of brand crises: towards broader, deeper and more diverse research directions", Journal of Marketing Management, Vol. 40, nº. 3-4, pp. 183 - 189, February 2024. [Online: February 2024] doi: 10.1080/0267257X.2024.2313306
C. Valor, J. Martino, L. Ruiz, "Blends of emotions and innovation (Non)adoption: a focus on green energy innovations", Environmental Innovation and Societal Transitions, Vol. 48, pp. 100759, September 2023. [Online: August 2023] doi: 10.1016/j.eist.2023.100759
I. Carrero, C. Martínez de Ibarreta Zorita, C. Valor, A. Merino, "Does loving-kindness meditation elicit empathic emotions? The moderating role of self-discrepancy and self-esteem on guilt", Applied Psychology: Health and Well-Being, Vol. 15, nº. 3, pp. 919 - 937, August 2023. [Online: November 2022] doi: 10.1111/aphw.12416
M.L. Hernandez-Olalla, C. Valor, C. Abril, "Organic line extensions: do they make sense for brands?", British Food Journal, Vol. 125, nº. 8, pp. 2785 - 2802, July 2023. [Online: January 2023] doi: 10.1108/BFJ-06-2022-0519
A. Larrañaga, C. Valor, "Consumers' categorization of eco-friendly consumer goods: an integrative review and research agenda", Sustainable Production and Consumption, Vol. 34, pp. 518 - 527, November 2022. [Online: October 2022] doi: 10.1016/j.spc.2022.10.005
C. Valor, P. Antonetti, B. Crisafulli, "Emotions and consumers’ adoption of innovations: an integrative review and research agenda", Technological Forecasting and Social Change, Vol. 179, pp. 121609, June 2022. [Online: March 2022] doi: 10.1016/j.techfore.2022.121609
C. Valor, P. Antonetti, G. Zasuwa, "Corporate social irresponsibility and consumer punishment: a systematic review and research agenda", Journal of Business Research, Vol. 144, pp. 1218 - 1233, May 2022. [Online: February 2022] doi: 10.1016/j.jbusres.2022.02.063
C. Valor, L. Ronda, C. Abril, "Understanding the expansion of circular markets: building relational legitimacy to overcome the stigma of second-hand clothing", Sustainable Production and Consumption, Vol. 30, pp. 77 - 88, March 2022. [Online: December 2021] doi: 10.1016/j.spc.2021.11.027
C. Valor, L. Lind, R. Cossent, C. Escudero, "Understanding the limits to forming policy-driven markets in the electricity sector", Environmental Innovation and Societal Transitions, Vol. 40, pp. 645 - 662, September 2021. [Online: November 2021] doi: 10.1016/j.eist.2021.10.022
I. Carrero, C. Valor, E. Díaz, V. Labajo, "Designed to be noticed: a reconceptualization of carbon food labels as warning labels", Sustainability, Vol. 13, nº. 3, pp. 1581, February 2021. [Online: February 2021] doi: 10.3390/su13031581
A. Orellano, C. Valor, E. Chuvieco, "The influence of religion on sustainable consumption: a systematic review and future research agenda", Sustainability, Vol. 12, nº. 19, pp. 7901, October 2020. [Online: September 2020] doi: 10.3390/su12197901
E. Papaoikonomou, C. Valor, "The institutionalization of alternative economies: the processes of objectification in time banks", Journal of Macromarketing, Vol. 37, nº. 2, pp. 161 - 179, June 2017. [Online: October 2016] doi: 10.1177/0276146716672286
C. Valor, E. Díaz, A. Merino, "The discourse of the consumer resistance movement: adversarial and prognostic framings through the lens of power", Journal of Macromarketing, Vol. 37, nº. 1, pp. 72 - 84, March 2017. [Online: July 2016] doi: 10.1177/0276146715627851
C. Valor, E. Papaoikonomou, C. Martínez de Ibarreta Zorita, "Intercambios entre consumidores: la aplicación de la teoría de metas en el contexto de bancos de tiempo", Spanish Journal of Marketing - ESIC, Vol. 21, nº. 1, pp. 14 - 24, February 2017. [Online: February 2017] doi: 10.1016/j.sjme.2016.12.002
C. Valor, E. Papaoikonomou, "Bancos de tiempo en España. Una exploración de su estructura, gestión y perfil de usuarios", Revista Internacional de Sociologia, Vol. 74, nº. 1, pp. e028, March 2016. [Online: February 2016] doi: 10.3989/ris.2016.74.1.028
R. Redondo, C. Valor, I. Carrero, "The influence of social and environmental labels on purchasing: an information and systematic-heuristic processing approach", Innovar: Revista de Ciencias Administrativas y Sociales, Vol. 25, nº. 57, pp. 121 - 131, July 2015. doi: 10.15446%2Finnovar.v25n57.50356
C. Valor, A. Merino, I. Carrero, E. Díaz, V. Labajo, P. Bilbao Calabuig, "Why one becomes a responsible consumer: the creation and maintenance of responsible consumption as a self-determined personal project", Human Ecology Review, Vol. 19, nº. 2, pp. 159 - 174, December 2012.
M. de la Cuesta, C. Valor, F.P. Holgado-Tello, "Aproximación a la medición del compromiso de las empresas con los derechos humanos: un análisis de las empresas españolas del IBEX 35", Innovar: Revista de Ciencias Administrativas y Sociales, Vol. 21, nº. 41, pp. 197 - 207, September 2011.
C. Valor, "Consumers' responses to corporate philanthropy: are they willing to make trade-offs?", International Journal of Business and Society, Vol. 6, nº. 1, pp. 1 - 26, June 2005.
C. Valor, M. de Garcillán López-Rúa, D.F. Martín García, "P&G challenges: project-based on learning green but failed", in Good practices in teaching: Comillas 2022-23, Madrid, Spain: Ed. Servicio de Publicaciones de la Universidad Pontificia Comillas, 2024, pp. 148-152, doi: 10.14422/9788484687627.019
A. Tzoumpas, A. Pinnarelli, A. Mink, A. Aguayo Mendoza, C. Montalvo, C. Valor, C.E. Borges, D. Ördög, F.J. Sainz de Salces, F. Garms, J.I. Höffken, M. Brenner-Fliesser, M. Kuivalainen, M. Prek, P. Ktenidis, V.K. Moreno, V. Krušvar, "Consumer and citizen engagement. Annual activity report 2023". Project: BeFlexible / WP7. Funded by Comisión Europea whitin "Horizon 2020 – Cooperation / Energy". Nov/2024. IIT-24-355I
M. Troncia, J.P. Chaves, C. Valor, T. Gómez, E.C. Ormeño-Mejía, V.K. Moreno, M.A. Ruiz, J. Villar, F. Coelho, L. Rodrigues, B. Del Guayo, "Clustering plan and education and learning programme - 1". Project: BeFlexible / WP8/ T.4 y WP8/ T.5 / D8.6. Funded by Comisión Europea whitin "Horizon 2020 – Cooperation / Energy". Aug/2024. IIT-24-339I