Funding entity Iberdrola Distribución
The goal of this project is to analyse the 13/2004 Act (Extremadura),
which establishes a new quality of service regulation for Extremadura (a Spanish region).
The quality of service targets imposed by the aforementioned Act are more restrictive
than those imposed by the national 1955/200 Act, specifically:
1) All customers must have urban quality of service levels (despite the fact that more than
50% of the region is rural)
2) The distribution company will be penalized whenever a customer suffers more than
1 hour of interruption in a year.
The analysis done is based on the following:
1) The socio-economic optimum distribution network provides different quality of
service levels according to the type of the service area.
2) The assessment of the required investment and O&M needed to comply with
the 13/2004 Act.