Funding entity Unión Fenosa
The objective of this collaboration is to write a manual on Quality of Service. IIT and Unión Fenosa have performed together several studies and analysis on different aspects of quality of service since quite a few years. As a result of these collaborations, several reports have been produced that cover the theoretical experience cumulated by Unión Fenosa on quality of service. On the other hand, Unión Fenosa has a long practical experience on quality of service matters. Unión Fenosa has asked IIT to use all this work to produce a document summary of all these experiences and knowledge that might be used by Unión Fenosa for internal courses.